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Ostend
FAQ
Frequently Asked Questions

Our Frequently Asked Questions

We want to help you decide as quick as possible, so we’ve prepared a few frequently asked questions from our business guests.

Yes, the reception at Leopold Hotel Ostend is open 24 hours for guests.

Your room at Leopold Hotel Ostend is available for check-in from 3:30 pm.

Yes, Leopold Hotel Ostend can provide early check-in at an additional cost.

The check-out time at Leopold Hotel Ostend is before 11am.

Yes, we do provide late check-out at Leopold Hotel Ostend, for an additional cost.

Yes, Leopold Hotel Ostend provides wake-up calls. You can arrange this with our reception at check-in.

Yes, you can upgrade your room at Leopold Hotel Ostend, for an additional cost. 

Yes, Leopold Hotel Ostend can arrange for amenities or gifts to be placed in the room. If you wish to make any of these enhancement please give 72 hours notice by contacting us

The rooms at Leopold Hotel Ostend are serviced between 10.00am to 16.00pm.

Yes, at Leopold Hotel Ostend you can store your luggage. We have a luggage room at our reception.

Yes, we provide a laundry service at Leopold Hotel Ostend. Laundry must be handed in by 8am midweek.

At Leopold Hotel Ostend, we serve breakfast, lunch and dinner including snacks at our Bar del Mundo. 

No, unfortunately we do not have any gym facilities at Leopold Hotel Ostend. 

Yes, at Leopold Hotel Ostend we have a 24 hour service for our food and drinks.

Yes, at Leopold Hotel Ostend we provide international adaptors. Please check with the reception for more information.

No, we don't offer currency exchange at Leopold Hotel Ostend, but we can direct you to the nearest one.

No, you can't book sightseeing tours at Leopold Hotel Ostend, but we are happy to help you with any questions.

Yes, we provide printing facilities at Leopold Hotel Ostend. This involves additional costs.

You can try to extend your stay at Leopold Hotel Ostend or arrange a late check-out. Please be advised that this is based on availability.  

We have 11 different types of rooms at Leopold Hotel Ostend. Basic Single room, Tiny Cosy room, Charming room, Deluxe Double or Twin room, Studio Deluxe with Kitchen, Triple room, Family Apartment with Kitchen, Deluxe Room with sauna, One bedroom Apartment, accessible Deluxe. 

Pets are not allowed at Leopold Hotel Ostend.

Service animals are allowed without any additional fee. However, the guest is liable for any damage made by the service animal.

At Leopold Hotel Ostend, we offer complimentary Wi-Fi throughout the hotel and public areas.

At Leopold Hotel Ostend, we offer a high speed internet connection.

Yes, at Leopold Hotel Ostend we have one lift available.

At Leopold Hotel Ostend, our public areas are air-conditioned, our rooms are not.

Yes, we sell gift vouchers at Leopold Hotel Ostend. These can be used towards accommodation or our Bar del Mundo. 

All bedrooms and public areas are non- smoking at Leopold Hotel Ostend.

Leopold Hotel Ostend has an underground car parking subject to availability. The parking can not be reserved in advance.

You can not rent a car at Leopold Hotel Ostend. However, you can rent a car from one of the rental companies in Ostend

Public parking Casino is located 200 metres from Leopold Hotel Ostend. 

Yes we offer toiletries at Leopold Hotel Ostend, more information can be found at the reception.

At Leopold Hotel Ostend, we offer soap and tea & coffee making facilities.

All the rooms at Leopold Hotel Ostend are equipped with a shower or bathtub. Family Apartment, Deluxe room with sauna and One Bed Room Apartment only have a shower. 

Please contact a member of the Front Office team at Leopold Hotel Ostend for assistance.

Booking directly on the website of Leopold Hotel Ostend is the best way to make a reservation and gets you the best rate guarantee.

Prices start from €69 room only.

No, the room rates at Leopold Hotel Ostend do not include breakfast unless you have booked a package including breakfast.

Yes, VAT is included in the price at Leopold Hotel Ostend.

The card policy at Leopold Hotel Ostend is that, a credit / debit card is required to guarantee the reservation at the time of booking.

No, there are no fees when it comes to direct bookings at Leopold Hotel Ostend.

At Leopold Hotel Ostend we accept cash, Bancontact, Maestro, VISA, Mastercard & Amex.

Yes, the booking procedure at Leopold Hotel Ostend is secure. The information which you provide is not made available to any third parties, and is used by us only in line with the purpose for which you provided it.

If you would like to reserve more than 9 rooms at Leopold Hotel Ostend, please contact us directly.

If you have not received your booking confirmation, please email or call Leopold Hotel Ostend directly.

If you would like an invoice of your stay at Leopold Hotel Ostend. It is best to include the request with you reservation, on departure or contact the hotel.

Yes, at Leopold Hotel Ostend you can make a booking on behalf of another person.

Yes, in order to make a booking at Leopold Hotel Ostend, you have to be above 18.

If you lost your reservation number for your stay at Leopold Hotel Ostend, please contact us for assistance.

If you booked your stay at Leopold Hotel Ostend on a third party website, this depends on the rate, but the best option is to book online on our website.

You can amend your booking for Leopold Hotel Ostend online or contact us if you made the booking directly with us.

Each rate plan at Leopold Hotel Ostend has its own cancellation policy. View the cancellation policy per rate plan.

If you would like to cancel your stay at Leopold Hotel Ostend, please email or call the hotel directly.

If you would like to cancel your booking at Leopold Hotel Ostend, but you booked through a third party website, you must cancel your reservation through their own website.

If you do not show for your reservation at Leopold Hotel Ostend, the card provided will be charged for the first night.

If you would like a refund for your cancelation at Leopold Hotel Ostend, be aware that prepayments cannot be refunded, if agreed the deposit will be used for a future booking. 

Yes, children are welcome at Leopold Hotel Ostend, if prebooked.

Yes, we offer baby cots at Leopold Hotel Ostend. These are free of charge and available upon request and based upon availability. 

Yes, at Leopold Hotel Ostend we have family rooms available. 

Yes, at Leopold Hotel Ostend we provide a baby bed on request.

Yes, at Leopold Hotel Ostend there are reduced rates for children under a certain age.

No, at Leopold Hotel Ostend we don't offer babysitting services.

Yes, at our Bar Del Mundo we offer a kid's menu.

No, at Leopold Hotel Ostend we do not provide baby-changing facilities.

At Leopold Hotel Ostend we offer a welcome gift and a board game. Children can also play on the beach.

Yes, at Leopold Hotel Ostend we have one accessible room available.

No, at Leopold Hotel Ostend we do not have accessible parking spaces.

Yes, at Leopold Hotel Ostend we have a step-free entrance.

No, the main door at Leopold Hotel Ostend does not open automatically.

Yes, the entrance of Leopold Hotel Ostend is wide enough for a wheelchair.

Yes, at Leopold Hotel Ostend a guide/service dog is welcome.

No, at Leopold Hotel Ostend there is no wheelchair accessible bathroom near the hotel's foyer.

Yes, at Leopold Hotel Ostend we have one accessible room available.

Yes, but the lift at Leopold Hotel Ostend is rather small.

Yes, at Leopold Hotel Ostend we have Bar del Mundo which serves lunch, dinner and snacks each day. 

Yes, at Leopold Hotel Ostend we have our Bar del Mundo.

The bar at Leopold Hotel Ostend is open 24 hours.

Our Bar del Mundo is open 24 hours.

No, a reservation at Bar del Mundo is not necessary, but it is preferred.

Yes, children are allowed in the bar at Leopold Hotel Ostend, if accompanied by an adult.

Breakfast is available in Bar del Mundo on Monday - Friday 7:00 am to 10:30 am and Saturday – Sunday 7:00 am to 11:00 am.

No, at Leopold Hotel Ostend we do not offer room service for breakfast.

Yes, you are more than welcome to enjoy our sumptuous breakfast at Leopold Hotel Ostend for just €22 p.p.!

Our restaurant at Leopold Hotel Ostend offers an a la carte menu and snack options.

Yes, Leopold Hotel Ostend is able to cater to vegetarians. We have vegetarian dishes available on request.

Yes, you are able to charge your bar and restaurant bills to your room at Leopold Hotel Ostend. However, only when your room is guaranteed by credit card. 

No, at Leopold Hotel Ostend we do not offer a private dining space.

Yes, at Leopold Hotel Ostend we are able to cater to larger groups, but only on request.

No, at Leopold Hotel Ostend we do not have any meeting and conference room facilities available. Only through external partners.

No, at Leopold Hotel Ostend we do not host weddings or ceremonies.

No, at Leopold Hotel Ostend we do not have a gym on site.

The coordinates of Leopold Hotel Ostend are 51.2290887,2.9110697

Leopold Hotel Ostend is located just 0.3km from the city centre.

The train station is a 15 minute walk from Leopold Hotel Ostend.

Leopold Hotel Ostend is located just 0.6km from shopping areas.

There is plenty and see and do around Leopold Hotel Ostend, our Front Office team is happy to assist if you would like to know more. 

Yes, Leopold Hotel Ostend is in a very central and safe area.

No, Leopold Hotel Ostend does not offer chauffeur services.

Yes, at Leopold Hotel Ostend we have an underground parking at an additional cost.

No, parking at Leopold Hotel Ostend cannot be reserved.

Yes, you can park in the street in front of Leopold Hotel Ostend or in a public car park nearby. Both are paid.

Leopold Hotel Ostend is very close to beach and Casino. 

Yes, Leopold Hotel Ostend has a view on the street behind the beach. 

The nearest airport to Leopold Hotel Ostend is Ostend Airport.

Leopold Hotel Ostend is located 5 km from the Ostend-Bruges International Airport  and 124km from Brussels International Airport.

No, Leopold Hotel Ostend does not provide a shuttle service from or to the airport.

From Ostend-Bruges International Airport > N318.

From Brussels International Airport > E40.

The train to Ostend (direct) and 15 minutes walk from the station to Leopold Hotel Ostend.

Leopold Hotel Ostend is fully GDPR compliant. Please visit our Privacy Policy page for more information.

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Arrival
Sat
07
Sep 2019
Departure
Sun
08
Sep 2019
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